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United to serve the community - Good stories of civil servants (English Version)：The Door to Conveni

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In order to enhance the quality of public toilet service in Hong Kong, the Food and Environmental Hygiene Department (FEHD) has organised the creative thinking workshops to collect public opinions. In a sharing session, a participant said, “It is hoped that I can walk into the toilet in a rush and come out clean.” This saying has been kept firmly in the mind of WONG Ming-chun, FEHD’s Senior Health Inspector, inspiring his thoughts on improving the public toilet service.

WONG Ming-chun works in the Cleansing Section of FEHD, and has to refurbish 240 public toilets in five years. Therefore, he likes to walk into different toilets in ordinary days to make reference to others’ design and management strengths, and apply them to the public toilet improvement works. The public toilets designed by WONG Ming-chun’s work team has integrated various advanced technologies while catering for human needs. These smart toilets not only meet people’s daily needs in a comfortable manner, but also thoroughly change the image of public toilets.

WONG Ming-chun is gratified at the public recognition, which has motivated him and his team to work harder and continue enhancing the public toilet service.
Category
문화 - Culture
Tags
CSB, Civil Servant, Commendation Award
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